Not a single day passes by these days without hearing buzz on coronavirus and its negative effect on the travel and hospitality arena. However, the hotel industry earlier have been through various crisis and virus.
For instance, the SARS virus had a drastic impact on the industry definitely in 2003. There was a witnessing 50% decrease in hotel bookings, which prompted a drop of about 9.4 million in global traveller appearances, with misfortunes assessed at between $30 billion to 50 billion.
Regardless of the aforementioned numbers, the travel industry recovered sooner and scored out a gigantic development by 2006, with an all-out contribution of $5,160 billion to the worldwide GDP within that year.
The fact of the matter is the pandemic is not permanent and will pass. Hence, we should keep on planning and getting ready for the future to lessen long haul harm from coronavirus and drive quicker recovery.
Here are a few tips to assist hospitality industry overcome the challenges that COVID-19 brings.
Lean To Cloud Technology
Remote working turns into the basic standard in this outbreak situation. On account of innovation, development and technology, even such a people-centric hospitality industry is experiencing an increase and encouragement in telecommuting.
Truth be told, hoteliers can deal manage all their hotel operations, accounting and processes without appearing physically. With the means of cloud-based Hotel Accounting Software and Property
Management System, they can gain control over everything from anyplace at any time.
Without a doubt, PMS and Hotel Accounting Systems are already in existence and not of something new. Hoteliers have been using them for a considerable time till today. But as a matter of fact, during such circumstances these cloud systems can actually bring much more noteworthy advantages.
For example, if the Accounting & PMS systems goes with versatile mobile applications, it can help in engaging with guests without any personal contact and assist flawlessly during check-in and other service orders.
With technology adoption, hoteliers can seamlessly delegate the remote work to their managers and employees, related to sales, business development, digital marketing and eCommerce, etc.
Attracting The Millennial Travellers
As indicated by the New York Post, the most eager ones are millennials who thrive to explore the world and get retreat once the coronavirus pandemic ends. Of course, they are stressed over the result of the COVID-19 outbreak.
However, they are progressively courageous and craving of extraordinary encounters right here right now.
Once the restrictions are relaxed, millions are the first and foremost ones expected to start their travel voyage.
Hence, it’s better to consider some attractive packages, transparency, trust and brand authenticity as 90% of millennials do value them and appreciate.
Try to outline and promote your proactive doings, often and openly in terms of coronavirus outspread.
Additionally, millennials are tech-savvy and more active with progresses on social media. Therefore, aside from normal communications, it’s better to ought for digital technology to promote offers, personalized messaging, 24/7 service and more.
Guarantee an accuracy and precise information on coronavirus COVID-19
As new data is continually showing up, not every last bit of it is exact. Hoteliers should take special care and consideration to share thoroughly verified data and not add to spreading wrong information to guests, and staff.
You should share or post data from believed sources like the Centers for Disease Control and Prevention and other trusted human healthcare services.
Notwithstanding to potential misinformation, you can turn yourself into a victim of a scam. In the end, there are many ways to conquer these unforeseen & challenging times and bounce back.
Taking the strategies above into consideration may surely assist you to withstand this COVID situation and may run your hotel business as usual.